Mercari item arrived damaged.

Who's at Fault for Damaged Items—and What to Do Next. Accidents happen, and anyone who’s ever received a broken product that was damaged in transit knows this all too well. In 2023, UPS alone delivered 5.7 billion packages, FedEx delivered 2.84 billion, and in 2022, USPS delivered 7.2 billion packages. With an average rate of 10% of ...The seller only had 2 photos listed (the item photoshopped? like a vector border). It was marked as new and with NO defects. I padid $60 + $18 shipping for it. Item arrives and I open it to see there is a cosmetic design defect on the mug (it has a face on it and underneath the mouth was like a cosmetic scratch/defect) not shown in the photo ...Homeowner’s insurance policies cover more than just fire or flood damage. If your home is robbed or suffers minor damage from a storm, an insurance policy will often cover the cost...Mercari refused paying me for damaged item . I sold a set of two glass faceted lotus candle Holders I wrapped and boxed very well. The buyer said they were damaged Mercari says for Her to return to me because the item was not wrapped properly and that it was minimal damage today I got the return and they are smashed and the box looked like it ...We would like to show you a description here but the site won't allow us.

Less than 24 hours they request a cancellation. This happened to me before and after I cancelled the item, Mercari said something about sellers who cancel too much can get flagged (something of that nature). ... don't discount the ability for the buyer to damage the product in some way and request a return. Just not worth it in the end just ...Damaged in shipping claim. I sold a gaming PC for $440+$30 in shipping. Was set to get $396 after Mercari takes their cut. I shipped out the item USPS in the original box which is well packed. The buyer says that the front Acrylic clear panel was damaged or cracked and wanted a refund.

Alot of time seller will have to take the loss. Dont reply to them. Let mercari handle it. If they open a ticket. Check out the pictures they provided if u can. If u see anything suspicious with the return ticket pics they provided. Let mercari know but u will more likely take the loss unfortunately. 4. true.

Think about it logically for how damaged the box was and how minor the damage to the item was, considering that the shipping box was completely destroyed the item would have far more extensive damage if it was packaged improperly." But in my case the shipping box looked like it got ran over and the packaged item had a very minor dent in the corner.7/ After you get your return back, if the buyer switched PS4's with you, tampered with the case and you can prove it, then you need to contact Mercari via Facebook or Twitter …Location of This Business. Palo Alto, CA 94306-0178. BBB File Opened: 10/3/2014. Years in Business: 10. Business Started: 2/18/2014. Business Started Locally:I wish Mercari allowed partial refunds. I bought a bundle from someone, 4 items, 3/4 items arrived as described but one did not. It had stains on it. Ask the seller to return just that shirt for a refund and they agree, now I just learned Mercari doesn't do partial refunds. As a seller on Depop and eBay that allows partial refunds, that is ...

Mercari approved the buyer’s return request, so Mercari gave me $200 under their shipping protection guidelines. However, I still lost $190 on this transaction, so I’m going to file a claim with UPS. The buyer provided me with the pictures of the damaged package that I will use in my UPS claim.

The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Members Online • Shermeezy . Item never arrived and auto rating went through EXPERIENCE Edit: I contacted Mercari again since my transaction has been auto rated and my package has still not arrived. They were the ones that told me to ...

Mercari is your marketplace. It's the perfect place to declutter and discover items that are uniquely you. Say 'goodbye' to your old go-tos and 'hello' to one-of-a-kind treasures.I brought a plush on Mercari with the decription saying it’s like new! But when it arrived the safety eyes were scratched and there was a stain. All those flaws weren’t depicted the photos. I sent them the photos of what I received and the photos shown but they decided to not approve my return and automatically completed the purchase.Mercari's Help Center has all the answers you need about buying and selling on our mobile marketplace app. Browse through Mercari's Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines. ... Damaged in Transit. For items damaged in transit, support requests must be filed within 3 ...The buyer reported that it arrived damaged and almost immediately Mercari refunded all their money and aren't requiring them to return the 2 undamaged items. I messaged them and they just keep saying that since the one item was too damaged to return that they're sticking with their judgement.How to claim for a damaged item. If you’re the sender of the item you can claim for damage online here. Please note that we can't accept claims for the following items: If you didn't buy the postage from us or you're not sure how the postage was paid, you should contact the sender of the item to confirm this or make a claim on your behalf.Anyway, Mercari reviewed the disputed transaction for 4 fucking days and then sided with the buyer citing "insufficient packaging" on my behalf. I am PISSED. I have made over 300 sales on Mercari and NEVER had an item arrive broken - in fact most of my ratings include comments from buyers about how well I packed their item.For future sales, please make sure to follow our Shipping Protection guidelines to ensure that you will be covered in case your item is damaged or lost in transit. ----- I shipped this item within 3 days during Christmas time (the next bus. day to be exact). The last tracking was late Dec. then early Jan.

If there is tracking the buyer can't cancel. Mercari only allows cancels if the package has never tracked. They also do not allow returns because an item arrived late. If the buyer tries to return, you may be given the option to allow it. Up to you since this is a repeat buyer and it may be a goodwill gesture for future orders. Posted by u/Alchemical_Fae - 10 votes and 7 comments r/Mercari • 3 mo. ago. by Mysterious_Rich6401. HELP! Buyer damaged item and wants refund. I recently sold a bundle of massage cushions to a buyer on Mercari. The buyer claims they received the item damaged and that it was damaged during shipment. The buyer sent a picture of the box and showed a knife mark going through the box and also one of ...Once it is reviewed by Mercari (it may take a while, the system is really sloggy right now - expect 5 - 7 days minimum) you should be approved and if the seller chooses to get the item back, you will be provided with a shipping label to return the item. (Mercari pays for the return shipment.)Item damaged before delivery. Has this happened to anyone else where ups marked damaged before delivery when selling an item? I got an email notification from Mercari about this and now I'm unsure what to do Related Topics ... Expensive item not arrived.I shop on Mercari. Have had good and bad experiences, just like eBay and Etsy, but mostly good though. Mercari just updated it's fee policy. Sellers no longer have to pay a fee to list items. Buyers now have to pay a "processing fee" and a "payment fee", so revenue that Mercari got from the seller listing fee is now being taken from buyers!

Hi everyone, I had a buyer tell me their item arrived broken. I packaged it well but I guess it didn't matter. ... IMO, Mercari refunding buyer, while still paying you, is not guaranteed. They tend to do that only on things that are ~$20 or less, and it’s the first time it’s ever happened (almost like a one time “get out of jail free cardSince Apple is an electronics retailer, lost or damaged packages can potentially mean big money down the drain. Thankfully, Apple has a policy to protect consumers, allowing any items that arrive ...

Unsure if I would take it because I don't wanna get banned on Mercari but it's the thought that counts. Last seller I asked for a refund was incredibly rude so this is a nice change. UPDATE 2: Mercari accepted the return and the seller has no hard feelings about it. Best case scenario and I'm surprised.Reply. tomahawkward • 2 yr. ago. Yeah! I just put a random number and it worked. Thanks. 2. Reply. BoringNameGoesHere • 2 yr. ago. When it asks for a tracking number, just select Usps and type in any random number like 1234, click submit, and it …Buyer needs to open a ticket with Mercari on the order. They need to say there is an issue with the order since it arrived broken. For your future sales, this damage is on you as mugs should not be packed in a bubble mailer, regardless of how much bubble wrap you use. Use a box next time. blackrain89.Mercari is an online marketplace that allows people to buy and sell items. I recently had a bad experience with a seller on Mercari. I purchased an item on January 31st and was hoping to receive it within 3-4 business days. However, the item did not arrive until February 17th, which was almost two weeks later.Absolutely. Mercari was founded in 2013. eBay was founded in 1995. eBay has a massive buyer/seller community and a much larger audience than Mercari. eBay has just been around way longer. eBay also offers a physical phone number to call if you run into issues. My personal experience: I've been selling off and on eBay since 2010 and eBay is just ...Luckily the items are ok for the most part, but they are no longer New in Box. The buyer was a collector so it was important they were unopened. He knew I had nothing to do with the damage, and even noted that I had packaged it well. I told him the same thing you told your buyer. File a carrier damaged claim with Mercari.No shipping required. Prime Day, Amazon’s shameless annual bonanza of random discounts on largely niche items, has arrived. If your house is already full to brimming with flat-scre...Shipping Protection is included with all Mercari prepaid labels as well as items picked up and delivered with Mercari Now. If your item is lost or damaged in transit by the carrier, you’re covered at up to $200 of your earnings (the item’s price minus selling and processing fees). As long as you follow this:I bought 3 of those large plastic candy cane blow molds. Two arrived ok and one was completely smashed in the same box during transit. I asked the…

Mercari approved the buyer's return request, so Mercari gave me $200 under their shipping protection guidelines. However, I still lost $190 on this transaction, so I'm going to file a claim with UPS. The buyer provided me with the pictures of the damaged package that I will use in my UPS claim.

It was insane!! High anxiety all week because Mercari gives you 3 days for the package to scan if it doesn't originally scan like it should after being marked as dropped off at the post office. I think the buyer can request a refund after those 3 days. Thankfully, my package scanned and arrived on the 3rd day 😭 This has happened to my sister ...

I just received a supposedly fully computer tower (not an expensive one) today from a Mercari order. It came damaged. It was in a box only slightly larger than the computer with just two layers of the small bubbles wrap around it. As soon as I unwrapped it, half a dozen small pieces of plastic fell out. ... Item Arrived Damaged upvotes ...The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... GENERAL So I had an item that was supposedly damaged during shipping. I received an email stating that since I used a mercari label my item could be covered for up to 200$. Is there anywhere I can go to find out if my item is something that ...The item itself wasn’t damaged but the top of the item’s box was pretty smashed in and dented, which detracts considerably from the item’s overall value. I submitted a return with pictures of the packaging and the item, and was surprised at how quickly Mercari cancelled and refunded my purchase.Here's $10 of free crypto. Open a Kraken account using the link below (works worldwide). Deposit at least $1 (takes ~3 minutes). Receive your $10 bonus within 24 hours. It involves using a package forwarder: a warehouse in the United States that will accept your Mercari order and forward it on to you in Canada.5 Common Mercari Scams & How To Avoid Them. Michelle Wilson - November 8, 2021. Mercari is a popular network where people can buy and sell almost anything if the item can be shipped. The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. Payments are processed on the site, preventing …Otherwise your fragile items will arrive to your buyer damaged. This thread is archived New comments cannot be posted and votes cannot be cast Related Topics Mercari Marketplace Marketplace and Deals comments sorted by ... r/Mercari • Got my first return request because I didn't realize she was asking for a second pair thrown in for free on ...When you purchase an item on the Internet, you expect it to arrive as described by the seller, but it doesn’t always happen this way. If you receive an item that is vastly differen...68K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In…Just had this happen last friday with a 400$ package. Filed a claim with USPS and reported with Mercari. Thankfully Mercari canceled the transaction and I got my money back in full. Package still has not shown up a week later . USPS claims it was delivered via. Gps drop off cordinates that they have never given me.

r/Mercari. Help? Item is damaged? Hello, I need some advice or am I SOL with this sale? Here is the back story, I recently sold a curved monitor through mercari to a buyer and shipped it free of charged to the buyer. I paid a ton for shipping through USPS and my friend wrapped the TV monitor in bubble wrap and sufficient packaging to prevent ...Part of my order was received damaged the issue is, I don’t want to return purchase, I just want to know if I can get reimburse for the damaged items. So I made a purchase of a somehow big makeup lot and the buyer shipped it in a box with no other protection but a pieces of foam on the bottom and another one on top, so because of the poor ...Most likely customer service will have you ship the item back to them at their cost. Once the seller receives the item, you should get a full refund. I placed an order for a pair of BNWT cherry squishmallows. no damage mentioned or shown in the photos. there are two small stains and one larger….Instagram:https://instagram. how to milk cows in farming simulator 22france rare stampsblac.chyna net worthsupernote nomad review Mercari is your marketplace. It's the perfect place to declutter and discover items that are uniquely you. Say 'goodbye' to your old go-tos and 'hello' to one-of-a-kind treasures. Mercari arrived in the U.S. in 2014 and has become one of the most popular online marketplaces in the country, with over 20 million users. It is headquartered in Palo Alto, California, near San Francisco. ... You can request a refund if the item isn't as described, damaged, or never shipped. But you have to request a refund within three days ... brandon roux wdiv leavingtriveni south riding The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... BUYING I bought some Funko Pops from a seller, but they arrived to me damaged because seller did not properly package it and used a pretty small box. Mercari accepted my request for return, and the package has been delivered back to the ...Some items on our site are shipped and sold directly from the sellers. If the damaged item was shipped and sold directly from the seller, you will see the option to "Contact the Seller" on the Order Details page. Contacting the seller will result in a faster resolution, as Macy's cannot process returns or exchanges for these items. iver johnson arms and cycle works 32 revolver serial numbers Is damaged during shipping. Then there are the types of returns that a seller may accept or deny a return: The item doesn't fit. The buyer changed their mind. For other reasons not listed in the eligibility criteria. Often photos are required for proof of complaint: Provide photos to show the entire item (s) received.USPS + Mercari Lost, damaged, then returned my package. I'm so upset. This was my last sale before the fees were implimented, it was an expensive item, and I was gonna make BANK off it. Now I won't because the higher the price, the higher the fees Mercari impliments. NO ONE is going to buy my item now.